1xbetcm Terms and Conditions — Complete Guide

1 General Terms and Conditions

1xbetcm (referred to herein as "the Platform" or "we") is an online betting and gaming platform operated for users in Bangladesh. These Terms & Conditions ("Terms") apply to all members who access or use the 1xbetcm website and mobile application.

By registering or using the platform, you confirm that you have fully read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use the platform.

1xbetcm reserves the right to amend these Terms and Conditions at its sole discretion at any time. Any changes take effect as soon as they are published on the platform.

2 Account Registration

To create an account at 1xbetcm, you must meet the following requirements:

• Each person may register only one account. Having multiple accounts will be treated as multi-accounting.
• You must provide your real name, date of birth, phone number, and email address at the time of registration.
• If the information provided cannot be verified at a later stage, your account may be suspended.
• Members are solely responsible for keeping their account password strictly confidential.
• Opening an account under someone else's identity or with false information is strictly prohibited.
• Opening a personal account under a corporate or business name is not permitted.

After account creation, 1xbetcm may request identity verification (KYC) at any time. Withdrawals may be temporarily suspended until verification is complete.

3 Age Verification & Identity Confirmation

1xbetcm is strictly for individuals aged 18 and above. Minors are not permitted to use this platform.

The following documents may be required for identity verification:

• Scanned copy of National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Payment Method Ownership Verification

1xbetcm may require KYC verification prior to withdrawal or in the case of any suspicious transactions.

4 Deposit & Withdrawal Policy

Financial transactions at 1xbetcm are simple and fast. Please keep the following conditions in mind:

• Minimum deposit: ৳100. Maximum deposit limits may vary by payment method.
• Minimum withdrawal: ৳200. Withdrawals are typically processed within 3 to 30 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• KYC verification must be completed before your first withdrawal.
• For suspicious transactions, 1xbetcm reserves the right to place a hold on withdrawals pending further verification.
• Deposited funds may only be used for betting activities and not for money laundering.

1xbetcm does not charge any additional fees on deposits or withdrawals. However, your payment provider may apply their own charges.

5 Betting Rules

All betting on 1xbetcm is governed by specific rules. Each game has its own rules, which you should review before placing a bet.

• Once a bet is confirmed, it cannot be changed or cancelled.
• 1xbetcm accepts no liability for any betting disruptions caused by technical errors.
• Once a game result has been determined, no objections against that result will be accepted.
• If a bet is cancelled due to delays or connection issues during live betting, your deposit will be refunded.
• All games are powered by certified RNG (Random Number Generator) technology — results are completely fair and unbiased.
• If a Sports Betting event is cancelled or postponed, the staked amount will be refunded.

In any betting-related dispute, 1xbetcm's decision is final. That said, we are always committed to resolving disputes fairly and transparently.

6 Bonuses & Promotions

1xbetcm offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

• All bonuses are subject to specific wagering requirements. Typically, the bonus amount must be wagered between x5 and x30.
• Bonus funds cannot be withdrawn directly — withdrawals are only available after wagering requirements have been met.
• Any attempt to claim the same bonus more than once will result in the bonus being cancelled.
• Bonuses cannot be claimed from multiple accounts within the same household or on the same device.
• To receive a referral bonus, the referred person must complete their first deposit.
• 1xbetcm reserves the right to modify or discontinue any bonus offer at any time.

7 Prohibited Activities

The following activities are strictly prohibited on 1xbetcm:

• Multi-Accounting: Creating multiple accounts under a single identity.
• Bonus Abuse: Exploiting system vulnerabilities to obtain bonuses.
• Money Laundering: Using the platform to launder money.
• Fraud: Attempting to manipulate game outcomes through software or hacking.
• Third-Party Betting: Placing bets on behalf of others or participating in professional betting syndicates.
• False Information: Operating an account using a false identity or fraudulent information.

Violating this prohibition will result in immediate account closure, cancellation of all earned bonuses, and legal action where necessary.

8 Privacy & Data Protection

1xbetcm treats the privacy of your personal data as a top priority. We use SSL encryption and advanced security technology to keep your information safe.

• Information collected during registration is used solely for account verification and service improvement.
• Personal information is never sold to third parties.
• Information may be disclosed when required by law or requested by a regulatory authority.
• Cookies and tracking technologies are used to improve service quality.

For more details about our privacy practices, please visit our Privacy Policy Read.

9 Responsible Gaming

1xbetcm believes gaming is for entertainment, not addiction. We are fully committed to responsible gaming.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Option to exclude yourself from the platform, either temporarily or permanently.
• Cooling-Off: Option to temporarily suspend your account for anywhere between 24 hours and 30 days.
• Reality Check: View a summary of your betting activity over a selected time period.

10 Account Closure and Suspension

1xbetcm may suspend or permanently close an account for any of the following reasons:

• Breaching the terms and conditions or engaging in prohibited activities.
• Failure to pass KYC verification or providing false information.
• Extended period of inactivity (more than 12 months).
• At the member's own request.
• For legal or regulatory reasons.

Upon account closure, any valid balance (excluding bonuses) will be returned, unless the account is found to be involved in fraud or money laundering.

To close your account, contact our support team and we will complete the process within 48 hours.

11 Dispute Resolution

For any disputes or complaints, please contact our support team in the first instance. We aim to resolve all issues within 72 hours.

• Use live chat or email to submit a complaint.
• Please include relevant screenshots and supporting information with your complaint.
• If you are not satisfied with the support team's decision, you may escalate the matter to management.
• RNG reports will be reviewed to verify disputes related to betting outcomes.

1xbetcm's final decision is binding; however, we always strive to reach a resolution through a fair and transparent process.

12 Changes to Terms and Conditions & Effectivity

1xbetcm reserves the right to modify these Terms & Conditions, in part or in full, at any time. Any changes will take effect from the date they are published on the platform.

• For significant changes, a notice will be sent to your registered email address or via SMS.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms & Conditions.
• If you do not agree to the updated terms, you may request to close your account.
• If any part of these terms and conditions is found to be unenforceable, the remaining provisions will continue to be fully effective.

If you have any questions about these Terms & Conditions, please reach out to our support team: support@1xbetcm.app